Category: Press Releases

(Prague, August 18, 2017) Czechs increasingly shop online. The Czech Trade Inspection Authority regularly monitors compliance with acts relating to the sale of goods in e-shops. When compared with the first quarter of 2017, it saw a 5% increase of findings in the monitored period. It detected breaches of legal obligations in 250 of 277 inspections, i.e. in more than 90% of cases. „CTIA most frequently saw violations of the Act on Consumer Protection, namely deceptive commercial practices long term used by vendors. In many cases, they fail to in...

(České Budějovice, August 16, 2017) At the end of July, the Czech Trade Inspection Authority of the South Bohemian and Vysočina Regions carried out an extraordinary inspection focused on bars on water and camping sites along the Moldau River. Violations of applicable legislation were discovered in 6 of 8 cases.

(Liberec, August 14, 2017) The Czech Trade Inspection Authority inspects vendors not only in ordinary shops or e-shops, but also at marketplaces where vendors usually offer farmers’ goods, products from gardens, refreshments, textile products, toys and other goods. CTIA Inspectorate based in Liberec and Ústí regions carried out 4 inspections at the marketplace in Ředhošť and detected breaches of the Act on Consumer Protection in all cases.

(Prague, August 11, 2017) The Czech Trade Inspection Authority carried out an inspection aimed at offer and sale of products and provision of services at the start of the touristic season. From May 2 to June 30, it detected violations of legal regulations in 98 of 319 cases which represented almost 31% of all inspections. Sellers most frequently failed to provide correct weight of meals or amount of drinks which resulted in incorrect billing and consumers paying more than declared by the seller in fact.

(Praha, July 28, 2017) The Czech Trade Inspection Authority monitors possible discriminative conducts in the Czech market. In the first quarter of 2017, it carried out 182 inspections to inspect if sellers comply with the prohibition to discriminate consumers within sale of products or provision of services. Suspicion of certain forms of consumer discrimination was detected in 5 cases which was 2.8% of all inspections. Although we haven’t seen any significant increase of this undesirable conduct during the last two years, the ratio of findings ...

Sellers are obliged to issue not only an “EET” document, but also a bill of purchase if a consumer asks for it. The Inspectorate of the Czech Trade Inspection Authority based in the Ústí and Liberec Regions carried out inspections at butcher shops and shops offering regional products and it focused on compliance with the Act on Consumer Protection which stipulates the trader’s obligation to issue a bill of purchase based on consumer’s request, as well as to inform about prices. Breaches of law were detected in five cases.

On the last school day June 30, 2017, the Středočeský and Prague Inspectorate of the CTIA carried out a special inspection on compliance with the prohibition to sell alcoholic beverages to youth in chain stores. On this day youth are increasingly interested in the range alcoholic beverages because they want to celebrate the end of the school year. Two of three inspected chain stores sold alcohol to a youth person.