EUROPEAN CONSUMER
 

European Consumer Centre Czech Republic (ECC) provides information about consumer rights in the European Common Market. It assists and advises consumers in their disputes with merchants from other countries of the European Union, Norway and Iceland.

News

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Not only discounts undergo big changes as from today

(Prague, 6 January 2023) The Czech Trade Inspection Authority points to the effectiveness of the amendment to the Act on Consumer Protection, which has a major impact on traders, especially in relation to special offers and clearance sales. “When determining discounts on products, traders will now have to base their discounts exclusively on the lowest price they have sold the product for in the last 30 days,” said Jan Štěpánek, director...

Press Releases

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Two automotive petrol samples failed in November

(Prague, 23 December 2024) The Czech Trade Inspection Authority monitored the quality of fuels in November 2024. It took a total of 220 samples at filling stations in the Czech Republic,...
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Battery-operated toy "Smartphone HAPPY KIDS" contains excessive amounts of lead and cadmium and poses a risk to the environment

(Prague, 20 December 2024) The Czech Trade Inspection Authority found that a product offered in the internal market poses a serious environmental risk. It is the battery-operated toy...
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CTIA joins initiative to reduce the impact of pyrotechnics in Prague

(Prague, 19 December 2024) The Regional Inspectorate of the Czech Trade Inspection Authority of Central Bohemian Region and the City of Prague has joined the initiative of the Prague...

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