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European Consumer Centre Czech Republic (ECC) provides information about consumer rights in the European Common Market. It assists and advises consumers in their disputes with merchants from other countries of the European Union, Norway and Iceland.

News

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Not only discounts undergo big changes as from today

(Prague, 6 January 2023) The Czech Trade Inspection Authority points to the effectiveness of the amendment to the Act on Consumer Protection, which has a major impact on traders, especially in relation to special offers and clearance sales. “When determining discounts on products, traders will now have to base their discounts exclusively on the lowest price they have sold the product for in the last 30 days,” said Jan Štěpánek, director...

Press Releases

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The Czech Trade Inspection Authority inspected light chains

(Prague, April 24, 2025) In the second half of last year, the Czech Trade Inspection Authority inspected whether light chains delivered to the domestic market met the technical requirements....
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-On Easter Monday, April 21, sales are prohibited in stores with a sales area of over 200 square meters; this prohibition does not apply on Good Friday

(Prague, April 14, 2025) The provisions of the Act on Retail and Wholesale Opening Hours, prohibiting sales on certain public holidays in stores larger than 200 square meters and other...
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In late 2024, the Czech Trade Inspection Authority carried out 198 inspections of fireworks sellers and saw issues in half of them

(Prague, April 10, 2025) In late 2024, the Czech Trade Inspection Authority carried out a regular inspection campaign focused on the offer, sale, and storage of pyrotechnic products....

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