EUROPEAN CONSUMER
 

European Consumer Centre Czech Republic (ECC) provides information about consumer rights in the European Common Market. It assists and advises consumers in their disputes with merchants from other countries of the European Union, Norway and Iceland.

News

novela

Not only discounts undergo big changes as from today

(Prague, 6 January 2023) The Czech Trade Inspection Authority points to the effectiveness of the amendment to the Act on Consumer Protection, which has a major impact on traders, especially in relation to special offers and clearance sales. “When determining discounts on products, traders will now have to base their discounts exclusively on the lowest price they have sold the product for in the last 30 days,” said Jan Štěpánek, director...

Press Releases

textille

CTIA inspected textile products, imposed more than three hundred fines for shortcomings for nearly 2.5 million crowns

(Prague, 6 March 2025) The Czech Trade Inspection Authority (CTIA) has evaluated its inspections of textile products. In the period from April to November 2024, it carried out a total...
wood

CTIA found deficiencies within inspections of entities placing timber and timber products on the market

(Prague, 5 February 2025) Last year, officers of the Czech Trade Inspection Authority carried out 72 inspections of 62 operators making timber and timber products available in the market....
rope

Inspection of rope centres: 7 of 27 were with findings

(Prague, 28 January 2025) The Czech Trade Inspection Authority (CTIA) carried out inspections of rope centres as part of its Market Surveillance Programme for 2024. In the period from...

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