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European Consumer Centre Czech Republic (ECC) provides information about consumer rights in the European Common Market. It assists and advises consumers in their disputes with merchants from other countries of the European Union, Norway and Iceland.

News

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Information for consumers: online marketplaces and the activities of the Czech Trade Inspection Authority in this area

(Prague, 9 June 2025) In recent years, the so-called online marketplaces have been growing in the area of distance selling. These are not traditional e-shops, but platforms whose providers allow other entities to place their offers here and sell products directly via these platforms.

Press Releases

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CTIA inspectors carried out 94 inspections during the 59th Karlovy Vary IFF, in 18 cases they detected the sale of alcohol to minors

(Karlovy Vary, 14 July 2025) During the 59th Karlovy Vary International Film Festival, inspectors of the Czech Trade Inspection Authority, Inspectorate of Pilsen and Karlovy Vary, carried...
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The Czech Trade Inspection Authority inspected bazaars and pawnshops. More than half of the inspections found violations of legal regulations

(Prague, 3 July 2025) The Czech Trade Inspection Authority carried out a total of 46 inspections of bazaars and pawnshops in the first quarter of this year. Violations of legal regulations...
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The Czech Trade Inspection Authority carried out 174 inspections of online shops in the first quarter and found violations of regulations in 151 inspections

(Prague, 19 June 2025) The Czech Trade Inspection Authority continued its inspections of online shops in the first quarter of this year, focusing on those that show signs of non-compliance...

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