Category: Press Releases

(Ústí nad Labem, August 11, 2016) Operators of upholstery services are obliged to issue documents in writing about an order of a service in compliance with the Act No. 634/1992 Coll. on Consumer Protection. In early August 2016, CTIA inspectors carried out an inspection of an entrepreneur based on consumer’s suggestion in Northern Bohemia. The complete press release is available in the attachment.

(Hradec Králové, July 8, 2016) From Sunday July 3 to Tuesday July 5, 2016, one of the biggest Czech music festivals Rock for People was held at the Festivalpark in Hradec Králové. On the very first festival day, Sunday July 3, officers of the Královédvorský and Pardubický Inspectorate of the Czech Trade Inspection Authority carried out inspections of stands and providers of alimentation services as regards the surveillance authorizations of the CTIA. 3 of 6 inspected entities breached certain legal regulations. The complete press release is a...

(Brno, August 10, 2016) Employees of the Czech Trade Inspection Authority in Brno carried out an extraordinary inspection action at 19 alimentation facilities open during nights in the Jihomoravský and Zlínský Regions. More than 60% of their operators don’t provide declared amount of drinks, overcharges and don’t display prices of offered meals and drinks. The complete press release is available in the attachment.

(Monitoring of fuels quality in the first half of 2016)(Prague, August 9, 2016) The Czech Trade Inspection Authority regularly monitors the quality of fuels at filling stations in the Czech Republic. During the first half of 2016 it collected 1,290 samples, including 18 that failed the quality requirements. In 11 cases, the CTIA prohibited the sale of 74,453 litres of fuels amounting to almost 2 million Czech crowns. “We saw a slight decrease concerning poor quality fuels in comparison with 2015 when 21 collected samples failed the required qua...

(Report of the 1st quarter 2016)  (Prague, August 5, 2016) CTIA Inspectors proved frequent violations of laws in the first quarter of 2016 although repeated inspections of toys sellers are carried out. Breaches of applicable regulations were proven in 282 of 501 cases and 220 fines amounting to CZK 1,793,000 were imposed, including 199 cases (almost 40%) that concerned violations of the Act on Technical Requirements for Products and resulted in fines amounting to CZK 846,000. Prohibition was imposed on sale of 6,178 pieces of toys in the price ...

(Prague, August 1, 2016) In May and June 2016, employees of the Středočeský and Prague Inspectorate of the Středočeský and Prague Inspectorate of the Czech Trade Inspection Authority focused on e-shops offering jewels. They inspected whether consumers are deceived when purchasing jewels with precious stones. The reasons was a consumer’s submission and the fact that since 2010 when monitoring of the sale of jewels started, flaws have been discovered in 70% of ordinary shops. Vendors tell consumers that jewels are fitted with precious stones, but...

(Prague, July 1, 2016) The Czech Trade Inspection Authority long-term carries out inspections in the area of consumer discrimination. In the first quarter of 2016 it continued in the activity within 346 inspections within which suspicion of some form of discrimination was detected in 5 cases, which represents 1.45% of all inspections. Gipsy inspectors as well as language skilled inspectors were also used during the inspections. Despite the rather low ratio of inspections within which suspicions of some form of discriminative conduct were discov...

(Prague, July 1, 2016) The Czech Trade Inspection Authority has lately received a high number of complaints and queries concerning spam e-mails sent out from the e-mail address kontrola@wwwcoi.gov.cz. These e-mails aren’t sent by the Czech Trade Inspection Authority. However, the e-mails state that during an “inspection” of a particular entrepreneur’s website flaws were detected and an assistance is offered against payment. The Czech Trade Inspection Authority takes not responsibility for these e-mails. The complete press release is available...

(Prague, July 24, 2016) The Czech Trade Inspection Authority carried out inspections at secondary raw materials buy-out centres in the first quarter of 2016 and detected violations of generally binding legal regulations in 44 out of 116 inspections, i.e. in 37.9% of cases. “Results of the inspection action proved that in spite of legislative measures taken and continuous inspections carried out by all inspection authorities it hasn’t been possible to fully eliminate breaches of generally binding legal regulations. Therefore the Czech Trade Insp...

(Brno, June 23, 2016) An extraordinary CTIA inspection at the Brno dam was carried out focusing on consumer protection within stand sell during a fireworks show. Flaws were discovered at 6 of 8 workplaces which was 75%. Inspectors imposed an on-the-spot fine amounting to CZK 8,000 in three cases and administrative proceedings will start in the other three cases. Most cases concerned failures to provide the indicated amount of drinks and failure to allow consumer to check the weight of provided meals. The complete press release is available in ...