Problems of funeral services – information and fairness of sale
(Final report of 2015)(Praha, December 16, 2015) Funeral services is a specific field because consumers use them when they lose their beloved ones. Hence, they perceive every flaw very personally. Therefore they expect that their requirements will be respected and that they will not have to face unfairness and misconducts usual in other fields. During an inspection action carried out from April to September, CTIA inspectors proved that this isn’t always the case. They discovered various flaws in 40% of 135 inspections. This was despite the fact...