EUROPEAN CONSUMER
 

European Consumer Centre Czech Republic (ECC) provides information about consumer rights in the European Common Market. It assists and advises consumers in their disputes with merchants from other countries of the European Union, Norway and Iceland.

News

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Information for consumers: online marketplaces and the activities of the Czech Trade Inspection Authority in this area

(Prague, 9 June 2025) In recent years, the so-called online marketplaces have been growing in the area of distance selling. These are not traditional e-shops, but platforms whose providers allow other entities to place their offers here and sell products directly via these platforms.

Press Releases

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The counterfeits seized during the inspection activities were handed over by the staff of the Regional Inspectorate of the CTIA of the Pilsen and Karlovy Vary Regions for humanitarian purposes

(Pilsen, 6 November 2025) At the end of October, employees of the Czech Trade Inspection Authority, Inspectorate of the Pilsen and Karlovy Vary Regions, handed over a total of 2,738...
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BLACK FRIDAY 2025 - Consumer advice for safer shopping

(Prague, November 5, 2025) The term “Black Friday” has been used in recent years as a synonym for discount promotions in general, its use is no longer limited in time and...
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Inspections of solar panels and accessories revealed deficiencies in all products inspected

(Prague, 24 October 2025) The Czech Trade Inspection Authority verified whether the products supplied to the domestic market meet the requirements set out in the law as part of an international...

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