EUROPEAN CONSUMER
 

European Consumer Centre Czech Republic (ECC) provides information about consumer rights in the European Common Market. It assists and advises consumers in their disputes with merchants from other countries of the European Union, Norway and Iceland.

News

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Information for consumers: online marketplaces and the activities of the Czech Trade Inspection Authority in this area

(Prague, 9 June 2025) In recent years, the so-called online marketplaces have been growing in the area of distance selling. These are not traditional e-shops, but platforms whose providers allow other entities to place their offers here and sell products directly via these platforms.

Press Releases

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Last year, CTIA seized 21,856 counterfeit items worth more than CZK 82.5 million

(Prague, February 17, 2026) In 2025, the Czech Trade Inspection Authority focused on enforcing the ban on offering, selling, and storing products infringing certain intellectual property...
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CTIA monitored fuel quality: Last year, a total of 10 samples out of 2,425 collected failed to meet the requirements

(Prague, February 13, 2026) The Czech Trade Inspection Authority regularly monitors and evaluates the quality of fuels on the Czech market. Last year, it collected a total of 2,425...
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Recommendations of the Czech Trade Inspection Authority when purchasing highway vignettes in 2026

(Prague, January 29, 2026) The Czech Trade Inspection Authority recommends using official sales points in the Czech Republic to pay the time-based fee for using toll roads (electronic...

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