CTIA: Penalties for creditors

(Partial report for the first quarter of 2013)(Prague, June 4, 2013) Controls of the first quarter of 2013 that were focused on compliance with the Act on Consumer Credit repeatedly proved that this Act is also often breached by consumer credit intermediaries. “The Act was especially breached when the offers of consumer credit and related advertising didn’t include the obligatory information. Some intermediaries also didn’t have the appropriate authorization to provide or intermediate consumer credit,” the Director General of the CTIA Vladimír ...

Online sellers still deceive

(Partial report of first quarter 2013)(Prague, May 30, 2013) The control activities of the Czech Trade Inspection Authority have increasingly more focused on online retailers. During the first quarter of 2013, the officers monitored and subsequently checked 376 e-shops and found breaches in 76% of them. “The number of e-shops and amounts of their profits increases. However, the low legal literacy of sellers increases very slowly in relation to compliance with law and fulfilment of the obligations towards consumers. Our officers have repeatedly ...

Half of checked toy sellers broke the law

(Partial report of first quarter of 2013)(Prague, May 28, 2013) The Czech market with toys belongs among the fields annually monitored by the Czech Trade Inspection Authority. The main reason for the continuous surveillance is the fact that children as the main users of toys are not able to protect themselves against risky products that fail various safety conditions. “There is no place for dangerous toys in the market,” the Director General of the CTIA Vladimír Velčovský said. “Children’s Injuries occurred within games with toys belong among t...

Record fine for presentation events

(Prague, May 28, 2013) The Czech Trade Inspection Authority imposed the highest fine for presentation events ever. The fine imposed to the company 1. Česká reklamní amounted to 2 million CZK and was imposed for the use of aggressive commercial practices and for the failure to meet the information obligations. “With regard to the fact that the company 1. Česká reklamní repeatedly breached the Act on Consumer Protection and given that the new findings were very serious, I consider the fine amount suitable,” the Director General of the CTIA Vladim...

Prices of discounted goods are often deceitful

(Partial report of the first quarter of 2013)(Prague, May 23, 2013) Numerous discount actions of both goods and services held throughout the year and also consumers’ complaints have been the reason for the permanent monitoring and subsequent checking of discounts by the CTIA officers. The checks are carried out especially after the bill of the control purchase is issued and in case of suspicions that the price reduction was only fictitious or that the discounted price was billed incorrectly. “In the first quarter of 2013, controls were carried ...

CTIA found poor quality petrol, diesel and blends

(Interim report on control of fuel quality in April 2013) (Prague, May 21, 2013) In April, the CTIA officers took totally 167 fuel samples at filling stations in order to check the quality fuels sold on the territory of the Czech Republic. Eight samples failed the examinations. “The quality of individual fuel types fluctuates. In April the rate of findings has been the highest so far this year,” the Director General of the CTIA Vladimír Velčovský said. “While in March the average had been worse in diesel and better in petrol, it was the opposit...

CTIA: Safety of children playgrounds

(Final report of 2012)(Prague, May 16, 2013) The Czech Trade Inspection Authority supervises the safety of play elements and landing surfaces, especially those that were newly put into operation. “The major goal of the surveillance is to minimize the hazard of accidents that could lead to injuries of the smallest users or even fatal consequences,” the Director General of the Czech Trade Inspection Authority Vladimír Velčovský explained. “Last year, totally 424 play elements at 105 operators, 12 manufacturers and 1 importer of children playgroun...

CTIA has a new spokesperson

(Prague, May 16, 2013) The Czech Trade Inspection Authority has had a new spokesperson since May 16, 2013. The longstanding face of the Czech Trade Inspection Authority Miloslava Fléglová who still remains a member of the Department of Communication and Public Relations of the CTIA was replaced by Denis Gaidoš (born in 1979), who had previously been the program director and news editor in chief in TV Metropol and had worked for Czech Television as a moderator of the morning show Dobré ráno s ČT as well as for TV Barrandov as a news reporter for...

Winter tourist season: CTIA

Report on the results of the control action (Prague, May 14, 2013) The Czech trade Inspection Authority publishes the results of the control action aimed at offering and selling of goods and provision of services in locations connected with winter sport activities, especially winter ski resorts. The action was held from January 7 to March 31, 2013, and involved all the inspectorates. Breaches of the provisions of the Act on Consumer Protection were detected in 135 of 469 controls (i.e. 29%) and 95 fines totally amounting to 120,600 CZK were im...

Travel agencies not always honest

(Partial report of the first quarter of 2013)(Prague, May 7, 2013) The main tourist season has not even started and the Czech Trade Inspection Authority accepts more and more submissions related to tour operators or travel agencies. In the first quarter of 2013, the officers carried out 112 controls and found breaches of obligations in almost 30% of them. “As well as in the last year, the controls carried out in the respective period have shown that tourism services providers breach the information obligations relating to consumers rights, use ...

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