Category: Press Releases

(Final report of 2016)(Prague, April 21, 2017) Purchase of goods for reduced prices needn’t always be favourable. In 2016, consumers experienced in the Czech retail network that the declared discounts of goods significantly differed from the real prices billed at the cash desk. The Czech Trade Inspection Authority carried out 5,355 inspections focused on compliance of offer and sale of goods within special offers and seasonal clearance sales. In 2016, violations of generally binding legal regulations were discovered in 2,290 cases which was 42....

(Prague, April 18, 2017) The Czech Trade Inspection Authority carried out 279 inspections aimed at compliance with the Act No. 223/2016 Coll. on retail and wholesale opening hours, on Monday April 17, 2017. Three vendors violated this law, having sold goods on their premises that should have been closed on the public holiday according to the law. All three inspections were based on suggestions from consumers. The Czech Trade Inspection Authority will launch administrative proceedings concerning fines amount that can reach up to CZK 1,000,000 an...

(Liberec, April 13, 2017) Afternoon teas and evening balls belong to the highlights of the winter entertainment within the society and by now they have come to an end. Visitors of these events usually wear nice suits and dresses, but can be surprised by differences between the declared and eventually offered amount and weight of drinks and meals that should also be billed correctly by the seller. The Czech Trade Inspection Authority of the Ústecký and Liberecký Regions carried out inspections focused on such events in February and March. 13 of ...

(Hradec Králové, April 12, 2017) CTIA officers carried out inspections of restaurants in the mountain resorts in the Giant Mountains and found violations of the Act on Consumer Protection in 50% of cases. The complete press release is available in the attachment.

(Final report of 2016)(Prague, April 7, 2017) Online shopping became a natural part of consumer behaviour in the Czech market. Popularity of online purchases is increasing and lately increasingly more people have shopped on social networks, auction websites and foreign portals. In 2016, the Czech Trade Inspection Authority carried out 1,197 inspections and detected violations of laws in 90% of cases which was approximately by 5% more than in 2015. In 2016, online sellers most frequently used unfair commercial practices, didn’t inform about ways...

(Final report of 2016)(Prague, April 5, 2017) The Czech Trade Inspection Authority saw a 5% annual increase concerning findings in the area of offer and sale of counterfeits in 2016. There were 24.8% inspection findings in 2016, while it was 19.6% in 2015. Inspectors also collected by 11,000 pieces more than in the previous year. The total value of the collected products as calculated in the prices of originals was by about 106 million higher than in 2015. Mainly copies of textile products as well as audio and video carriers were detected last ...

(Prague, April 5, 2017) The Czech Trade Inspection Authority continues its inspections of fuel quality in 2017. In February, it carried out takings of 211 samples, including three that failed the quality requirements. In comparison with January 2017 a slight decrease regarding quality was observed from 0.4% to 1.4%. Prohibition of sale was imposed on more than 19,000 litres of diesel amounting to almost CZK 480,000. The complete press release is available in the attachment.

(Hradec Králové, April 3, 2017) A mass joint inspection action was carried out by five surveillance authorities in Trutnov. Nine groups gradually inspected 23 sellers and a filling station in the town. In almost 40% of cases inspectors detected violations of law. Most frequently vendors didn’t display prices of specific weight or amount, sold counterfeits, labelled toys incorrectly or didn’t provide the declared amount of drinks. The complete press release is available in the attachment.

(Final report of 2016) (Praha, March 24, 2017) The Czech Trade Inspection Authority regularly inspects whether vendors discriminate consumers in any manner. In 2016, it carried out 1,412 inspections, including 19 cases in which discriminative conduct was detected. It was the same number as in 2015. “CTIA inspections most frequently saw nationality based discrimination when for example English speaking customers were billed higher prices than Czech consumers in restaurants. Inspection results indicate that discriminative conducts didn’t decrease...

(Ústí nad Labem, March 17, 2017) Nowadays social networks are a popular and spread communication channel used also for purchases of goods. In the first half of February the CTIA of the Ústí and Liberec Regions saw sale of counterfeits via Facebook.The complete press release is available in the attachment.