Category: Press Releases

(Prague, November 9, 2015) More than 250 million consumers regularly shop over the internet in the EU internal market. Considering the variety of offers – from serious deals to frauds – it is key to know elementary recommendations for safe purchases online not only in Europe, but also elsewhere in the world. A website in your national language doesn’t necessarily mean that the trader is based in your country and it takes just a minute to check elementary parameters of a purchase, emphasises the European Consumer Centre Czech Republic. The com...

(Prague, November 9, 2015) Flight attendants continue striking and Lufthansa may cancel its flights in the upcoming days as it has done since Friday. The strike would have an impact on more passengers than expected. These passengers have the right to free-of-charge care from the carrier, including meals and refreshments as well as accommodation if necessary when waiting for re-routing, said the European Consumer Centre Czech Republic today. The complete press release is available in the attachment.

(Prague, November 6, 2015) When monitoring the market with toys, CTIA inspectors detected a product which poses risk of health damage to smallest consumers. The material from which the inflatable jumping horse is made of contains in weight almost 15% of ester of diisobutyl-phthalate, a substance identified as carcinogenic, mutagenic and toxic for reproduction. Long-term use of the toy can negatively influence healthy development of children. Another risk is posed by an easily releasable plastic pin of the inflation valve – inhalation or swallow...

(Ústí nad Labem, November 5, 2015) Monitoring of sale regarding the All Souls’ Day has traditionally belonged to autumn inspection projects of the Czech Trade Inspection Authority. On October 31, in total 10 vendors were inspected in Liberec. Officers mostly aimed at stall sale of various types of wreaths and decorations intended for graves, dry flower arrangements, candles and other products related to the All Souls’ Day. Inspectors detected flaws within half of the inspections, namely sale without required information, failure to inform consu...

(Prague, November 4, 2015) Christmas are closing in and a number of consumers consider taking a consumer credit. Each of them should consider whether a credit is really necessary and carefully and responsibly select from who to borrow the money. As consumer submissions received by the Czech Trade Inspection Authority in recent weeks show, it is risky to conclude consumer credit through an intermediary. These consumers paid remuneration for mediation of consumer credit in advance, but after having received the money, intermediaries stopped commu...

(Prague, November 2, 2015) Within inspections focused on electric devices the Czech Trade Inspection Authority detected that vendors in the inner market offer a product which poses hazard. Expert opinion showed that the product fails obligations concerning construction and marking as stipulated in the Act on Technical Requirements for Products. Proportions of two-pole power cord plug don’t comply with the determined model and information concerning safe use of the light as well as instructions for use are provided in English. Therefore distribu...

(Report from extraordinary inspection action)(Prague, October 26, 2015) During an extraordinary action, CTIA officers of the Středočeský and Prague Inspectorate inspected in total 87 workplaces operated in evenings and minimarkets. Various flaws and violations were detected in 66 cases, i.e. in almost 80% of inspected workplaces. 46 vendors were imposed on-the-spot fines amounting to 77,000 CZK. In other 12 cases, flaws are still investigated or administrative proceedings will start with inspected persons. The complete press release is availabl...

(Prague, October 26, 2015) In the internal market, the Czech Trade Inspection Authority detected a product which is not in compliance with safety requirements for this product assortment. Laboratory tests proved that the steering column can break down within ride due to insufficient strength – this could result in an uncontrolled fall of a child with the risk of serious injury. With regard to this fact and a number of other detected flaws, inspected persons were ordered to immediately withdraw the defective product from offer and distribution. ...

(Prague, October 27, 2015) Within continuous monitoring of the inner market, the Czech Trade Inspection Authority detected a product which poses serious risk of injury by electric current due to construction defects of its electric unit’s cord plug and cover. Christmas chain with 100 bulbs and light effects is also equipped with deceitful information about the way of the product’s use. The Czech version states that the product is suitable for both outdoor and indoor use, but a visible text INDOOR is displayed on the upper part of the packaging....

(Prague, October 20, 2015) During regular monitoring of the market, the Czech Trade Inspection Authority detected that there is a xylophone which poses serious hazard to smallest users. The toy wasn’t labelled with required identification data and Czech information about the age of children to which it is intended was in contradiction with manufacturer’s pictogram on the product’s packaging. During laboratory pull test, foam underlay of the plates tore. Undesirable small parts and 4 pins carrying the xylophone’s metal plates hence separated and...